# 网站分析 ## 目标客户群分析 基于网站菜单和首页内容，Popflex Active的目标客户群主要为： 1. **健身与运动爱好者**：产品线包含运动内衣、紧身裤、运动手套等专业运动服饰 2. **时尚意识强的年轻女性**：提供连衣裙、连体裤、露脐上衣等时尚单品 3. **注重健康生活方式的消费者**：销售营养品和运动水瓶 4. **全球消费者（除亚洲及偏远地区）**：提供国际配送，体现国际化定位 5. **重视购物体验和客户服务的消费者**：强调“无缝体验”和“赋能旅程” ## 网站店铺风格分析 1. ** Empowerment（赋能）导向**：反复使用“Empowering your journey”、“empower you with confidence”等表述 2. **女性友好**：产品线明显偏向女性运动服饰，语气温暖而支持 3. **透明直接**：详细说明配送、退货政策，建立信任 4. **专业与时尚结合**：既提供专业运动装备，也提供时尚单品 5. **客户服务为核心**：强调“无缝体验”和“支持性”退货流程 ## 产品特点分析 1. **功能性设计**：“为运动而设计”强调产品的实用性和性能 2. **时尚元素**：将运动服与时尚单品（如连衣裙、连体裤）结合 3. **健康生活方式配套**：提供营养品和运动水瓶，延伸产品生态 4. **注重细节和质量**：“为每一个细节考虑”体现对产品质量的重视 5. **卫生与安全标准**：对水瓶、营养品等有特殊退货限制 # Popflex Active 条款与条件 “`html
1. Acceptance of Terms
By accessing and using popflexactives.com (the “Website”), you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website or services.
Your Responsibility: It is your responsibility to review these Terms periodically. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of those changes.
2. User Eligibility and Account Responsibility
2.1 Eligibility
To place an order on our Website, you must:
- Be at least 18 years of age or have parental/guardian consent
- Have legal capacity to enter into a binding contract
- Reside in a region we serve (excluding Asia and select remote regions)
2.2 Account Responsibility
If you create an account with us, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate, current, and complete information
- Promptly updating your information if any changes occur
3. Products and Services Description
3.1 Product Information
Popflex Active designs and sells activewear and lifestyle products including but not limited to:
- Activewear: Leggings, bras, crop tops, shorts, hoodies, jackets, and dresses designed for movement and style
- Accessories: Bags, booty bands, hair accessories, hats, and gloves
- Lifestyle Products: Bottles and nutrition products to support your wellness journey
3.2 Product Representation
We strive to accurately display our products on the Website. However, please note that:
- Colors may appear slightly different due to monitor settings
- Product descriptions are provided for informational purposes
- We reserve the right to modify or discontinue products without notice
Important Hygiene Note: For health and safety reasons, certain items are marked as Final Sale and cannot be returned or exchanged. These include bottles (all drinkware), nutrition products, hair accessories, and gloves due to their intimate nature.
4. Orders and Payment Terms
4.1 Order Process
When you place an order, you are making an offer to purchase our products. We reserve the right to:
- Accept or decline your order for any reason
- Limit or cancel quantities purchased per person, per household, or per order
- Require additional verification before accepting an order
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing and Taxes
All prices are listed in USD. You are responsible for:
- Any customs duties, taxes, or fees imposed by your country
- Ensuring your payment method has sufficient funds
- Any currency conversion fees charged by your financial institution
4.4 Order Confirmation
After placing your order, you will receive an order confirmation email. This email confirms we have received your order but does not constitute acceptance. Order acceptance occurs when we ship your items.
5. Shipping and Delivery
5.1 Processing Time
Orders are processed within 1-2 business days before shipment. Business days are Monday through Friday, excluding holidays.
5.2 Shipping Methods
We offer two shipping options:
- Standard Shipping: Via DHL or FedEx – $12.95 – Delivery within 10-15 business days after shipment
- Free Shipping: Via EMS on orders over $50 – Delivery within 15-25 business days after shipment
5.3 International Shipping
We ship worldwide except to Asia and select remote regions. Please note:
- International delivery times may vary based on destination and customs processing
- You are responsible for any customs duties, taxes, or import fees
- Shipping times are estimates, not guarantees
5.4 Delivery Responsibilities
Once the carrier delivers your package, responsibility for the product transfers to you. Please:
- Inspect your package upon delivery for any visible damage
- Report any delivery issues within 48 hours of receipt
- Ensure someone is available to receive the package or provide secure delivery instructions
6. Returns, Exchanges, and Refunds
6.1 Return Policy
We accept returns and exchanges for most items within 15 days of the delivery date. To be eligible, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In the original packaging
6.2 Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Bottles (all drinkware for health and safety reasons)
- Nutrition products
- Hair accessories and gloves (due to their intimate nature)
- Any item marked “Final Sale” at time of purchase
6.3 Return Process
To initiate a return or exchange:
- Email us at [email protected] within 15 days of receiving your order
- Our Customer Empowerment team will reply within 1-2 business days with instructions
- Ship your return using the provided prepaid label (for eligible returns)
- Once received and inspected, we will process your refund or exchange
6.4 Refunds
Refunds are issued to the original payment method within 5-10 business days after we process your return. Please note:
- Shipping fees are non-refundable unless the return is due to our error
- International return shipping costs are the customer’s responsibility (unless due to our mistake)
- Refunds are issued in USD
6.5 Exchanges
For size or color exchanges, we ship the new item once your return is processed. If the requested item is out of stock, we will issue a refund or store credit based on your preference.
7. Intellectual Property Rights
7.1 Our Intellectual Property
All content on this Website, including but not limited to:
- Text, graphics, logos, button icons, images
- Product designs and patterns
- Software and website code
- “Popflex Active” trademark and branding
is the property of Popflex Active or its content suppliers and is protected by international copyright and trademark laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this Website. This license does not include:
- Any resale or commercial use of the Website or its contents
- Collection and use of any product listings, descriptions, or prices
- Derivative use of the Website or its contents
- Downloading or copying account information for the benefit of another merchant
- Use of data mining, robots, or similar data gathering and extraction tools
Your Responsibility: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from Popflex Active.
8. Limitation of Liability
8.1 General Limitation
To the fullest extent permitted by applicable law, Popflex Active shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from your access to or use of, or inability to access or use, the Website
- Any conduct or content of any third party on the Website
- Any content obtained from the Website
8.2 Product Liability
Our total liability for any claims related to our products is limited to the purchase price of the product in question.
8.3 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.
By using our Website, you consent to the collection and use of information as outlined in our Privacy Policy. We implement reasonable security measures to protect your information but cannot guarantee absolute security.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
10.2 Dispute Resolution
Any disputes arising from these Terms or your use of the Website shall be resolved through good faith negotiations. If such negotiations fail, disputes shall be submitted to binding arbitration in Oakland, California, in accordance with the rules of the American Arbitration Association.
10.3 Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the dispute between us individually. There is no right or authority for any dispute to be brought in a purported representative capacity or as a class action.
11. Contact Information
We are committed to ensuring your experience